Operation & maintenance for metering systems

Support for on-going diagnosis and system health checks

  • Maintenance contracts and service level agreements
  • Pre-defined service rates and response times
  • 24/7 Customer support and emergency helpdesk
  • Periodic health checks and software updates
  • Troubleshooting using a remote link or by an engineer on-site

Operation & maintenance for metering systems

Support for on-going diagnosis and system health checks

  • Maintenance contracts and service level agreements
  • Pre-defined service rates and response times
  • 24/7 Customer support and emergency helpdesk
  • Periodic health checks and software updates
  • Troubleshooting using a remote link or by an engineer on-site

Overview

KROHNE maintenance and service agreements offer engineers for all scheduled servicing, plus support in any unexpected operational emergencies. These agreements include agreed response times, as specified for the individual site, at agreed fixed rates. Some services such as regular reviews of the site diagnostic and process parameters can be offered remotely, as a more efficient approach. Simple software updates might also be conducted remotely.

  • Scheduled maintenance during shutdown
  • Review of diagnostics and process parameters
  • Spare parts management
  • Software updates
  • Guaranteed response and mobilisation times

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