Operation & maintenance for metering control systems

Operational support and scheduled maintenance

  • Maintenance contracts and service level agreements with guaranteed response and mobilisation times
  • Pre-defined service rates and response times
  • 24/7 Customer support and emergency helpdesk
  • Periodical health checks and software updates
  • Troubleshooting using a remote link or by an engineer on-site

Operation & maintenance for metering control systems

Operational support and scheduled maintenance

  • Maintenance contracts and service level agreements with guaranteed response and mobilisation times
  • Pre-defined service rates and response times
  • 24/7 Customer support and emergency helpdesk
  • Periodical health checks and software updates
  • Troubleshooting using a remote link or by an engineer on-site

Overview

KROHNE engineers are available for support within the scope of scheduled service, as well as for any unexpected emergencies. Maintenance and service level agreements can be arranged with predefined fixed rates and response times according to the individual requirements of the applications. Periodical review of diagnostics and process parameters can typically be offered as a remote service to evaluate the system status more efficiently. Software updates might be conducted remotely or on-site.

  • Verification of data communication
  • Analysis of CPU loading and systems performance
  • Firm- and software updates
  • Calibration of analogue in- and outputs
  • Spare parts management

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